{"id":4525,"date":"2007-06-11T18:58:00","date_gmt":"2007-06-11T18:58:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/the-baffling-book-of-outsourcing\/"},"modified":"2007-06-11T18:58:00","modified_gmt":"2007-06-11T18:58:00","slug":"the-baffling-book-of-outsourcing","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/the-baffling-book-of-outsourcing\/","title":{"rendered":"The Baffling Book of Outsourcing"},"content":{"rendered":"

I have been inundated in recent weeks with press releases, quotes, and data references to the The Black Book of Outsourcing<\/a>.  <\/span>"Great", I thought, "Now I can access a complete encyclopedia of outsourcing….".  <\/span>So I decided to look up an area where I have some knowledge:<\/span><\/p>\n

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<\/p>\n

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TOP 10 ACCOUNTS PAYABLE OUTSOURCING APO VENDORS<\/span><\/p>\n

<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
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2006 RANK<\/span><\/strong><\/p>\n<\/td>\n

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COMPANY<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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1<\/span><\/strong><\/p>\n<\/td>\n

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Mellon SourceNet<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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2<\/span><\/strong><\/p>\n<\/td>\n

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Capgemini<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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3<\/span><\/strong><\/p>\n<\/td>\n

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Accenture<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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4<\/span><\/strong><\/p>\n<\/td>\n

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IQ Back Office<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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5<\/span><\/strong><\/p>\n<\/td>\n

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Outsource Partners International<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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6<\/span><\/strong><\/p>\n<\/td>\n

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XIGN<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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7<\/span><\/strong><\/p>\n<\/td>\n

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IBM<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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8<\/span><\/strong><\/p>\n<\/td>\n

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CorePay<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

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9<\/span><\/strong><\/p>\n<\/td>\n

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API Outsourcing\/ Wells Fargo<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

10<\/span><\/strong><\/p>\n<\/td>\n

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Harbor Payments\/ADP<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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OK – all these guys do Accounts Payable to some extent, but wait… Genpact didn’t even make the list – and neither did ACS, InfosysBPO (Progeon), WNS, VWA, CGI etc etc.  And then I looked at sourcing advisors…ITO vendors…HRO vendors etc.  I realized if you don’t know much about an area, these lists can appear credible, but if you actually have some domain knowledge you quickly see that these rankings and selections of vendors make little sense.  What I’d like to know is who is reading these lists, and are business decisions being made on them?  Isn’t there some sort or body that regulates this "stuff" floating around the industry?  Can anyone shed some light on this?<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

I have been inundated in recent weeks with press releases, quotes, and data references to the The Black Book of…<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53],"tags":[],"organization":[],"ppma_author":[19],"class_list":["post-4525","post","type-post","status-publish","format-standard","hentry","category-confusing-outsourcing-information"],"yoast_head":"\nThe Baffling Book of Outsourcing - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/the-baffling-book-of-outsourcing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Baffling Book of Outsourcing - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"I have been inundated in recent weeks with press releases, quotes, and data references to the The Black Book of...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.horsesforsources.com\/the-baffling-book-of-outsourcing\/\" \/>\n<meta property=\"og:site_name\" content=\"Horses for Sources | No Boundaries\" \/>\n<meta property=\"article:published_time\" content=\"2007-06-11T18:58:00+00:00\" \/>\n<meta name=\"author\" content=\"Phil Fersht\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pfersht\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phil Fersht\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.horsesforsources.com\/the-baffling-book-of-outsourcing\/\",\"url\":\"https:\/\/www.horsesforsources.com\/the-baffling-book-of-outsourcing\/\",\"name\":\"The Baffling Book of Outsourcing - 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