{"id":4257,"date":"2021-09-26T15:49:00","date_gmt":"2021-09-26T15:49:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/rpa-hyperscalers_092621\/"},"modified":"2022-04-26T17:16:36","modified_gmt":"2022-04-26T17:16:36","slug":"rpa-hyperscalers_092621","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/rpa-hyperscalers_092621\/","title":{"rendered":"RPA’s true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud"},"content":{"rendered":"
New insights by HFS Research from FORTUNE 1000 leaders provide the context of how we have to reimagine the automation narrative. It is not about the myopic view of one bot for every employee<\/em> or bold claims of progressing toward the autonomous enterprise<\/em>. It’s about delivering immediate<\/em> outcomes by designing workflows that take the RPA value out of the back office, where most RPA has been buried, and aligns its capabilities with helping the immediate<\/em> commercial needs for the enterprise. The need to create immediate solutions with the digital hyperscaler platforms is now far greater than ERP suites, as that is where the hyperconnected business environment operates, as opposed to the traditional back office.<\/p>\n RPA impacts when it helps enterprises function effectively in new virtual customer and supplier environments<\/strong><\/span><\/p>\n Over half of organizations are realizing that it requires rapid investments in process innovation to be effective in virtual environments. Before and during the pandemic, organizations that deployed RPA as a band-aid on badly designed or even broken processes were found badly wanting. Firstly, scaling fragile processes with RPA fixes is a huge challenge – they are brittle, and usually results in perpetuating a legacy environment. Secondly, RPA can have much more impact when it is deployed to bridge existing commercial systems with digital platforms that are essential for survival.<\/p>\n The RPA fraternity has reacted to this by accelerating tie ups with the Hyperscalers. The most recent example is Blue Prism (see news<\/a>) who significantly expanded capabilities across the AWS ecosystem. However, what is urgently needed are proof points of how we are managing the new complexity of cloud native deployments. If applications or processes are running on containers, the interdependencies and consequently the reasons for failure increase exponentially.<\/p>\n As our current in-progress study of the automation focus of the FORTUNE 1000 is already revealing, the majority of automation investments enterprises are making are with the digital platform giants (75%). Only half of them still keep faith in ERP, while even less are focused on workflow suites and the RPA platforms themselves. Hence, hooking up with AWS is a masterstroke as it dominates so much of the commercial supply chain in the virtual economy:<\/p>\n