{"id":2158,"date":"2017-06-22T12:05:00","date_gmt":"2017-06-22T12:05:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/rpa-investment-intentions_061717\/"},"modified":"2017-06-22T12:05:00","modified_gmt":"2017-06-22T12:05:00","slug":"rpa-investment-intentions_061717","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/rpa-investment-intentions_061717\/","title":{"rendered":"A third of enterprises are making significant investments in RPA"},"content":{"rendered":"<p>Tired of the RPA&nbsp;hyperbole? &nbsp;Well, you&#8217;d better get used to it continuing, as key industries have already made significant short-medium term commitments:<\/p>\n<p><img decoding=\"async\" src=\"\/storage\/app\/media\/Phil\/Investments in RPA - key industries.png\" width=\"600\" \/><\/p>\n<p>Our <a href=\"http:\/\/www.hfsresearch.com\/pointsofview\/state-of-the-outsourcing-shared-services-and-operations-industry-2017\" target=\"_blank\" rel=\"noopener\">2017 State of Operations and Outsourcing study with KPMG<\/a>, covering 454 major enterprises, shows the hi-tech and financial services industries leading the way with, respectively, 53% and 44% &nbsp;already making significant investments in RPA&nbsp;over the next couple<!-- pagebreak --> of years. &nbsp;Only retail falls below 30%, which may be a result of highly distributed organizations finding it if challenging to find high-throughput, high-intensity process where there is real tangible&nbsp;ROI&nbsp;for the investment.<\/p>\n<p><span style=\"font-size: 14pt; font-weight: bold; color: #ff6600;\">The Bottom-line: The more digital your firm need to be, the greater the onus on digitizing and automating your manual processes<\/span><\/p>\n<p>Quite simply, you can&#8217;t be an effective digital organization if you don&#8217;t have your manual processes digitized and automated. &nbsp;That&#8217;s what RPA&nbsp;does. &nbsp;All software and hi-tech firms have to transact their services over digital channels, and most tend to be further along the <em>change curve<\/em> when it comes to automation. &nbsp;Net-net, hi-tech&#8217;s DNA is all about automation, so having a digitized back-end just fits with how they view the world. &nbsp;For banks, these companies are plagued by manual processes and many have taken the plunge in recent years with large RPA&nbsp;teams to help them meet compliance deadlines and standards &#8211; almost every major bank has an RPA&nbsp;story unfolding. Insurance is catching up too, especially those with archaic claims processing workflows. &nbsp;Moreover, many insurers were among the first to exploit offshoring over the last 10-15 years, and moving along an RPA&nbsp;path is a natural progression for many of them. Energy and utility firms are all about cost control these days, while healthcare&nbsp;orgs&nbsp;are among the most backward when it comes to legacy technology and process. &nbsp;As patient care moves into the digital era, the need to digitize those manual records has never been more dire.<\/p>\n<p>However which way we look at it, RPA&nbsp;is on a major growth trajectory&#8230; <a href=\"http:\/\/www.horsesforsources.com\/RPA-marketsize-HfS_061017\" target=\"_blank\" rel=\"noopener\">our forecast may be too conservative<\/a>, but we believe many organizations will be surprised at how much time it will take to <a href=\"http:\/\/www.hfsresearch.com\/pointsofview\/5-things-companies-must-get-right-with-rpa\" target=\"_blank\" rel=\"noopener\">get their act together to adopt RPA&nbsp;in the right way<\/a>. &nbsp;However, the newbies should be able to learn from the pain of the early adopters to move along the RPA&nbsp;adoption cycle faster.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tired of the RPA&nbsp;hyperbole? &nbsp;Well, you&#8217;d better get used to it continuing, as key industries have already made significant short-medium&#8230;<\/p>\n","protected":false},"author":3,"featured_media":2159,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[90,837],"tags":[303],"organization":[],"ppma_author":[19],"class_list":["post-2158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-robotic-process-automation","category-the-industry-speaks","tag-enterprise-irregulars"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A third of enterprises are making significant investments in RPA - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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