{"id":1601,"date":"2010-11-05T07:41:00","date_gmt":"2010-11-05T07:41:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/hfs-sson-webcast-110510\/"},"modified":"2010-11-05T07:41:00","modified_gmt":"2010-11-05T07:41:00","slug":"hfs-sson-webcast-110510","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/hfs-sson-webcast-110510\/","title":{"rendered":"Phil and Esteban&#8212;Desperately Seeking Innovation"},"content":{"rendered":"<div id=\"attachment_4991\" class=\"wp-caption alignright\"><a href=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2010\/11\/PhilEstebanMaddonaRosanna1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4991\" title=\"Desperately Seeking Innovation\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2010\/11\/PhilEstebanMaddonaRosanna1.jpg\" alt=\"Desperately Seeking Innovation\" width=\"205\" height=\"288\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Phil and Esteban: Desperately Seeking Innovation<\/p>\n<\/div>\n<p><strong>What are you desperately seeking? Rosanna was Desperately Seeking Susan. Phil and Esteban? If you know them like we do, you know they&#8217;re <em>Desperately Seeking Innovation<\/em>.<\/strong><\/p>\n<p>So, as \u00a0official provider of research and insight for SSON\u2019s premium buy-side members, Phil and Esteban are teaming up to lead a session for\u00a0the\u00a0 entire\u00a0HfS Research and SSON communities:<\/p>\n<p><strong><span style=\"color: #ff6600;\">Desperately Seeking Innovation in BPO<br \/>\n<\/span><\/strong><span style=\"color: #ff0000;\"><strong><span style=\"color: #ff6600;\">T<\/span><span style=\"color: #ff6600;\">uesday, 9th November <\/span><\/strong><\/span><strong><span style=\"color: #ff6600;\">2010<br \/>\n<\/span><\/strong><strong><span style=\"color: #ff6600;\">3:00 PM GMT<br \/>\n<\/span><\/strong><strong><span style=\"color: #ff6600;\">10:00 AM ET<br \/>\n<\/span><\/strong><strong><span style=\"color: #ff6600;\">Register <a href=\"http:\/\/www.ssonetwork.com\/topic_detail.aspx?id=9518&amp;ekfrm=6\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/span><\/strong><\/p>\n<p>The session,\u00a0being\u00a0made available to <strong>all<\/strong> HfS Research and SSON members\u00a0this time only,\u00a0will be based on the recent\u00a0HfS Research study, <a title=\" \u2018Desperately Seeking Innovation in Business Process Outsourcing: Enterprises Speak Out\u2019\" href=\"http:\/\/www.horsesforsources.com\/desperate-innovation_072410\" target=\"_blank\" rel=\"noopener\">Desperately Seeking Innovation in Business Process Outsourcing: Enterprises Speak Out<\/a>.\u00a0The report discovered most buyers of BPO services alike trimming 30% of their costs on one process&#8211;at the start&#8211;then 50% on another. But once those costs disappear from the balance sheet, they are quickly seeking new initiatives to attain new thresholds of productivity or revenue growth: what we terms \u201cinnovation.\u201d In the call, we&#8217;ll share the views of the nearly 600 shared services and outsourcing executives who we surveyed as part of the report.<!-- pagebreak --><\/p>\n<p>This call is part of a series of of Group Member calls\u00a0we&#8217;ll be hosting specifically designed for\u00a0<strong><span style=\"color: #ff6600;\">SSON premium members<\/span>. <\/strong>We&#8217;ll\u00a0explore the experiences and expectations of today\u2019s enterprise buyers when it comes to achieving innovation and we&#8217;ll offer actionable recommendations for devising a strategy to improve your innovation agenda.<span style=\"color: #ff6600;\"><strong> <\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><span style=\"font-size: medium;\">Desperately Seeking Innovation in BPO<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff6600;\"><span style=\"font-size: medium;\">Phil Fersht, HfS Research Founder and CEO<br \/>\nEsteban Herrera, HfS Research Senior VP<\/span><\/span><\/p>\n<p id=\"_mcePaste\" style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><span style=\"font-size: medium;\">Tuesday, 9th November 2010<\/span><\/strong><\/span><\/p>\n<p id=\"_mcePaste\" style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><span style=\"font-size: medium;\">3:00 PM GMT<\/span><\/strong><\/span><\/p>\n<p id=\"_mcePaste\" style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><span style=\"font-size: medium;\">10:00 AM ET<\/span><\/strong><\/span><\/p>\n<p id=\"_mcePaste\" style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><span style=\"font-size: medium;\"><span style=\"color: #800000;\">Register <\/span><\/span><a href=\"http:\/\/www.ssonetwork.com\/topic_detail.aspx?id=9518&amp;ekfrm=6\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: medium;\"><span style=\"color: #800000;\">here<\/span><\/span><\/a><span style=\"font-size: medium;\"><span style=\"color: #800000;\">.<\/span><\/span><\/strong><\/span><\/p>\n<div style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><br \/>\n<\/strong><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Phil and Esteban: Desperately Seeking Innovation What are you desperately seeking? Rosanna was Desperately Seeking Susan. Phil and Esteban? If&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,50,87],"tags":[],"organization":[],"ppma_author":[19],"class_list":["post-1601","post","type-post","status-publish","format-standard","hentry","category-business-process-outsourcing-bpo","category-captives-and-shared-services-strategies","category-outsourcing-events"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Phil and Esteban-Desperately Seeking Innovation - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/hfs-sson-webcast-110510\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phil and Esteban-Desperately Seeking Innovation - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"Phil and Esteban: Desperately Seeking Innovation What are you desperately seeking? 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