{"id":1556,"date":"2011-01-30T09:33:00","date_gmt":"2011-01-30T09:33:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/hfs-spendmatters-part2_020211\/"},"modified":"2011-01-30T09:33:00","modified_gmt":"2011-01-30T09:33:00","slug":"hfs-spendmatters-part2_020211","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/","title":{"rendered":"Procurement BPO:  Be careful before sharing your proverbial corporate bedroom with another party"},"content":{"rendered":"<p><strong>Procurement BPO engagements aren&#8217;t about dating. They&#8217;re about getting married, something we actually think many people don&#8217;t realize. Remember this one point, and your chances of success with procurement BPO will increase on a log scale.<\/strong><\/p>\n<p style=\"text-align: justify;\">\n<div id=\"attachment_6689\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6689 \" title=\"Busch_Oban\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg\" alt=\"\" width=\"199\" height=\"318\" \/><\/p>\n<p class=\"wp-caption-text\">HfS and SpendMatters&#39; Jason Busch team up to discuss procurement BPO marriages<\/p>\n<\/div>\n<p>Never mistake a BPO relationship for advisory or software. You can scrap a consultant&#8217;s deck and trash a software package overnight, but BPO is different. Just as in a marriage, you can&#8217;t fundamentally fix things if they&#8217;re already broken going in.<\/p>\n<p style=\"text-align: justify;\">In Part II of our Procurement BPO market appraisal with SpendMatters&#8217; Jason Busch (pictured here at a recent HfS strategy session), we get straight to the heart of the issues that buyers need to watch out for when evaluating a Procurement BPO endeavour. \u00a0Essentially, you&#8217;re going to be sharing your proverbial corporate bedroom with a service provider, so you may be wise to read our joint paper &#8220;<em>Designing an Optimal Procurement BPO Program: Process Expertise and Realized Improvement<\/em>&#8221;\u00a0first:<\/p>\n<p><a href=\"http:\/\/www.spendmatters.com\/library\/research_detail.cfm?asset_id=22\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"font-size: medium;\">Click here to download your copy of Part II<\/span><\/strong><\/a><\/p>\n<p><strong><span style=\"font-size: medium;\"><a href=\"http:\/\/www.spendmatters.com\/library\/research_detail.cfm?asset_id=20\">Click here if you forgot to download Part I<\/a><\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Procurement BPO engagements aren&#8217;t about dating. They&#8217;re about getting married, something we actually think many people don&#8217;t realize. Remember this&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,836,832],"tags":[303],"organization":[],"ppma_author":[19],"class_list":["post-1556","post","type-post","status-publish","format-standard","hentry","category-business-process-outsourcing-bpo","category-procurement-engineering-supply-chain-outsourcing","category-sourcing-best-practises","tag-enterprise-irregulars"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"Procurement BPO engagements aren&#8217;t about dating. They&#8217;re about getting married, something we actually think many people don&#8217;t realize. Remember this...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/\" \/>\n<meta property=\"og:site_name\" content=\"Horses for Sources | No Boundaries\" \/>\n<meta property=\"article:published_time\" content=\"2011-01-30T09:33:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg\" \/>\n<meta name=\"author\" content=\"Phil Fersht\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pfersht\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phil Fersht\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/\",\"url\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/\",\"name\":\"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party - Horses for Sources | No Boundaries\",\"isPartOf\":{\"@id\":\"https:\/\/www.horsesforsources.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg\",\"datePublished\":\"2011-01-30T09:33:00+00:00\",\"dateModified\":\"2011-01-30T09:33:00+00:00\",\"author\":{\"@id\":\"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#primaryimage\",\"url\":\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg\",\"contentUrl\":\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.horsesforsources.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.horsesforsources.com\/#website\",\"url\":\"https:\/\/www.horsesforsources.com\/\",\"name\":\"Horses for Sources | No Boundaries\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.horsesforsources.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f\",\"name\":\"Phil Fersht\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.horsesforsources.com\/#\/schema\/person\/image\/86ee0c0ac2d033eed87f327162eb27f7\",\"url\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png\",\"contentUrl\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png\",\"caption\":\"Phil Fersht\"},\"description\":\"Phil Fersht is\u00a0a world-renowned analyst, writer and visionary in\u00a0emerging technologies, automation, digital business models, and the alignment of\u00a0enterprise operations to\u00a0drive customer impact and competitive advantage\",\"sameAs\":[\"http:\/\/hfsresearch.com\/team\/phil-fersht\",\"https:\/\/www.linkedin.com\/in\/pfersht\/\",\"https:\/\/x.com\/pfersht\"],\"url\":\"https:\/\/www.horsesforsources.com\/author\/phil-fherst\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party - Horses for Sources | No Boundaries","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/","og_locale":"en_US","og_type":"article","og_title":"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party - Horses for Sources | No Boundaries","og_description":"Procurement BPO engagements aren&#8217;t about dating. They&#8217;re about getting married, something we actually think many people don&#8217;t realize. Remember this...","og_url":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/","og_site_name":"Horses for Sources | No Boundaries","article_published_time":"2011-01-30T09:33:00+00:00","og_image":[{"url":"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg"}],"author":"Phil Fersht","twitter_card":"summary_large_image","twitter_creator":"@pfersht","twitter_misc":{"Written by":"Phil Fersht","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/","url":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/","name":"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party - Horses for Sources | No Boundaries","isPartOf":{"@id":"https:\/\/www.horsesforsources.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#primaryimage"},"image":{"@id":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#primaryimage"},"thumbnailUrl":"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg","datePublished":"2011-01-30T09:33:00+00:00","dateModified":"2011-01-30T09:33:00+00:00","author":{"@id":"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f"},"breadcrumb":{"@id":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#primaryimage","url":"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg","contentUrl":"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2011\/02\/Busch_Oban_HfS.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.horsesforsources.com\/hfs-spendmatters-part2_020211\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.horsesforsources.com\/"},{"@type":"ListItem","position":2,"name":"Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party"}]},{"@type":"WebSite","@id":"https:\/\/www.horsesforsources.com\/#website","url":"https:\/\/www.horsesforsources.com\/","name":"Horses for Sources | No Boundaries","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.horsesforsources.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f","name":"Phil Fersht","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.horsesforsources.com\/#\/schema\/person\/image\/86ee0c0ac2d033eed87f327162eb27f7","url":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png","contentUrl":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png","caption":"Phil Fersht"},"description":"Phil Fersht is\u00a0a world-renowned analyst, writer and visionary in\u00a0emerging technologies, automation, digital business models, and the alignment of\u00a0enterprise operations to\u00a0drive customer impact and competitive advantage","sameAs":["http:\/\/hfsresearch.com\/team\/phil-fersht","https:\/\/www.linkedin.com\/in\/pfersht\/","https:\/\/x.com\/pfersht"],"url":"https:\/\/www.horsesforsources.com\/author\/phil-fherst\/"}]}},"authors":[{"term_id":19,"user_id":3,"is_guest":0,"slug":"phil-fherst","display_name":"Phil Fersht","avatar_url":{"url":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2024\/02\/Phil-Fersht-HFS-Updated.jpg","url2x":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2024\/02\/Phil-Fersht-HFS-Updated.jpg"},"job_title":"","first_name":"Phil","last_name":"Fersht","user_url":"http:\/\/hfsresearch.com\/team\/phil-fersht","description":"Phil Fersht is\u00a0a world-renowned analyst, writer and visionary in\u00a0emerging technologies, automation, digital business models, and the alignment of\u00a0enterprise operations to\u00a0drive customer impact and competitive advantage"}],"_links":{"self":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/posts\/1556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/comments?post=1556"}],"version-history":[{"count":0,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/posts\/1556\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/media?parent=1556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/categories?post=1556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/tags?post=1556"},{"taxonomy":"organization","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/organization?post=1556"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/ppma_author?post=1556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}