{"id":1364,"date":"2012-06-06T18:37:00","date_gmt":"2012-06-06T18:37:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/highperformancebpo_060712\/"},"modified":"2012-06-06T18:37:00","modified_gmt":"2012-06-06T18:37:00","slug":"highperformancebpo_060712","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/highperformancebpo_060712\/","title":{"rendered":"Are you ready to Turbo-charge your BPO?"},"content":{"rendered":"<p style=\"text-align: left;\">Here&#8217;s a rare chance to learn how some organizations have evolved their\u00a0BPO\u00a0relationships from being merely &#8220;operationally efficient&#8221; through to being genuinely &#8220;transformative&#8221;. Please <a href=\"https:\/\/hfsresearch.webex.com\/mw0307l\/mywebex\/default.do?nomenu=true&amp;siteurl=hfsresearch&amp;service=6&amp;rnd=0.8247660920836217&amp;main_url=https%3A%2F%2Fhfsresearch.webex.com%2Fec0606l%2Feventcenter%2Fevent%2FeventAction.do%3FtheAction%3Dlandingfrommail%26confViewID%3D1002687028%26%26email%3Dtricia%2540hfsresearch.com%26encryptTicket%3D184c8e3d6ac5cd61b38dff03e06e5bcc%26%26encryptTicketRegister%3D184c8e3d6ac5cd61b38dff03e06e5bcc%26siteurl%3Dhfsresearch\" target=\"_blank\" rel=\"noopener\">join us<\/a>\u00a0next Wednesday June 20th at 10:00 EDT |\u00a016:00 CET | 15:00 BST | 07:00 PDT | 22:00 SGT for a discussion on how to add some serious velocity to the\u00a0BPO\u00a0experience. <a href=\"https:\/\/hfsresearch.webex.com\/mw0307l\/mywebex\/default.do?nomenu=true&amp;siteurl=hfsresearch&amp;service=6&amp;rnd=0.8247660920836217&amp;main_url=https%3A%2F%2Fhfsresearch.webex.com%2Fec0606l%2Feventcenter%2Fevent%2FeventAction.do%3FtheAction%3Dlandingfrommail%26confViewID%3D1002687028%26%26email%3Dtricia%2540hfsresearch.com%26encryptTicket%3D184c8e3d6ac5cd61b38dff03e06e5bcc%26%26encryptTicketRegister%3D184c8e3d6ac5cd61b38dff03e06e5bcc%26siteurl%3Dhfsresearch\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11144 aligncenter\" title=\"click here to register\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2012\/06\/click-here-to-register2.jpg\" alt=\"\" width=\"600\" height=\"457\" \/><\/a>Our panel of five BPO gurus (or at least they would like you to think they are) include:<\/p>\n<div>\n<ul>\n<li>Phil Fersht, CEO &#8211; HfS Research<\/li>\n<li>Mike Ward, Senior Director, Finance Operations &#8211; Cisco Systems<\/li>\n<li>Professor Leslie Willcocks, Head of Outsourcing Unit &#8211; London School of Economics<\/li>\n<li>Charles Sutherland,\u00a0BPO\u00a0Growth Platform &#8211; Accenture<\/li>\n<li>Eric Simonson, Managing Partner of Research &#8211; Everest Group<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here&#8217;s a rare chance to learn how some organizations have evolved their\u00a0BPO\u00a0relationships from being merely &#8220;operationally efficient&#8221; through to being&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,835,88],"tags":[307],"organization":[],"ppma_author":[19],"class_list":["post-1364","post","type-post","status-publish","format-standard","hentry","category-business-process-outsourcing-bpo","category-f-a","category-outsourcing-heros","tag-eric-simonson"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Are you ready to Turbo-charge your BPO? 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