{"id":1154,"date":"2014-04-20T13:09:00","date_gmt":"2014-04-20T13:09:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/robotic-premier-league_042014\/"},"modified":"2014-04-20T13:09:00","modified_gmt":"2014-04-20T13:09:00","slug":"robotic-premier-league_042014","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/robotic-premier-league_042014\/","title":{"rendered":"HfS unveils the first Robotic Premier League Table"},"content":{"rendered":"
After all the hype… after the endless stream of blogs and articles every woman, man and dog have found irresistible to conjure up (or just cribbed from whatever we’ve already\u00a0published<\/a> and passed off as their own, but who cares…), we’re enraptured to publish the first Robotic Premier League Table of service providers delivering robotic-esque automation to their clients.<\/p>\n <\/p>\n And congratulations to Sutherland, TCS, HP, Capita and NorthgateArinso for making the early pace in this race for robotic royalty.<\/p>\n So, without further ado, let’s hear from HfS’ own commandant of cognitive computing, Charles Sutherland<\/a>…<\/p>\n Kicking off the first Robotic Premier League (RPL)<\/span><\/strong><\/span><\/p>\n At HfS Research, we really enjoy our sport and so with the English Premier League season in its final throes and the Indian Premier League just starting, we thought it would be an excellent time to launch the Robotic Premier League of BPO Service Providers.<\/p>\n While it is too early in the evolution of robotic process automation (RPA) to apply our comprehensive Blueprint Methodology<\/a> to this market as sufficient reference clients don\u2019t yet exist to feed into our execution criteria, we still wanted to provide our assessment of where the innovation<\/em> in this market is coming from. Having been the first analysts to start exploring RPA back in 2012<\/a>, we have had the benefit of dozens of service provider and technology supplier briefings and have taken that insight and applied it to 5 major scoring criteria \u00a0(using a 1-5 scale) to create an initial pre-season league table of BPO service providers in RPA.<\/p>\n These five equally-valued scoring criteria are as follows:<\/p>\n Like the English Premier League, we have 20 teams (BPO service providers) in the premier division that we felt had showed some level of interest in RPA so far in 2014. Using our own judgment and experience against these criteria, and some pre-season comments and observations from the providers’ training sessions, here is our initial RPL league table:<\/p>\n\n