{"id":1046,"date":"2015-04-16T10:02:00","date_gmt":"2015-04-16T10:02:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/un-as-a-service_041415\/"},"modified":"2015-04-16T10:02:00","modified_gmt":"2015-04-16T10:02:00","slug":"un-as-a-service_041415","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/un-as-a-service_041415\/","title":{"rendered":"Why most advisors are just so Un-as-a-Service"},"content":{"rendered":"<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-17677\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2015\/04\/UaaS-Economy.jpg\" alt=\"UaaS Economy\" width=\"300\" height=\"190\" \/>If I told you that only 13% of sourcing advisors have plans to invest in cognitive computing and 15% in Robotic Process Automation\u00a0skills, you wouldn&#8217;t believe me, right?<\/p>\n<p style=\"text-align: justify;\">We&#8217;re just about to close off our new study that probes into the ideals of the As-a-Service Economy where\u00a0716 industry stakeholders reveal how they are faring\u00a0with their As-a-Service readiness, intentions and aspirations. \u00a0And one major services market influencer, the local friendly sourcing advisor, is seriously missing the mark when it comes to sawing off some of the old, to embrace the new. \u00a0Simply put, at least half of today&#8217;s advisors are pretty much, well&#8230; Un-as-a-Service. \u00a0Let&#8217;s take a closer look:<\/p>\n<div id=\"attachment_17664\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2015\/04\/Advisors_all_about_cost-.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-17664\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2015\/04\/Advisors_all_about_cost--e1429016521205.jpg\" alt=\"Click to Enlarge\" width=\"578\" height=\"434\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Click to Enlarge<\/p>\n<\/div>\n<p><strong>Advisors have been schooled on driving out their clients&#8217; costs, as opposed to adding real expertise and value.<\/strong>\u00a0Encouragingly, 49% of advisors are getting sucked into As-a-Service because their clients are demanding it, but the sad fact of life is that two-thirds of them still think it&#8217;s still really <em>all<\/em> about driving out cost. \u00a0As-a-Service is all about providers delivering and buyers receiving<!-- pagebreak --> more productive, more intelligence, more cost-effective services through the use of smarter automation, analytics and business context &#8211; and there is, typically, a considerable amount of pain and transformation the client needs to endure to attain\u00a0that next threshold of productivity.<\/p>\n<p>Hence, the <em>mechanisms<\/em> advisors need to offer clients to steer them through an As-a-Service transformation, require a very different type of resource investment, than simply adding more deal guys who&#8217;ve er&#8230; done lots of deals. \u00a0So let&#8217;s see where our beloved sourcing advisors are placing their bets to make themselves more <em>relevant<\/em> to satisfy their clients&#8217; As-a-Service needs:<\/p>\n<div id=\"attachment_17668\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2015\/04\/Advisors_not_investing_in_AaS.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-17668\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2015\/04\/Advisors_not_investing_in_AaS-e1429034366243.jpg\" alt=\"Click to Enlarge\" width=\"578\" height=\"434\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Click to Enlarge<\/p>\n<\/div>\n<p><strong>Most advisors are only focused on making cosmetic changes to their existing practices.\u00a0<\/strong>\u00a0As you can see here, it&#8217;s all about making a few tweaks to what they <em>have<\/em>, as opposed to making genuine upgrades to\u00a0their pool of talent and capabilities: 80% are focused on \/ thinking about retaining their existing team, 76% on puffing up their marketing, and a similar number on hiring process-focused and change management-focused consultants.<\/p>\n<p><strong>A large majority of advisors are unwilling to make fundamental investments to change they way they work with clients.<\/strong> Conversely, only one-in-five actually have plans to hire a transformational leader to shepherd their move to As-a-Service (which I find incomprehensible), or invest in millennials who have As-a-Service potential ingrained into their DNA. Even more depressing is the fact that only 13% have plans to invest in cognitive computing skills and 15% in Robotic Process Automation. \u00a0And to cap it off, only 17% are actually seeking to counsel out their dinosaur consultants still stuck in the old world of labor arbitrage and big clunking scale deals.<\/p>\n<p><strong><span style=\"font-size: 14pt; color: #ff6600;\">The Bottom-Line: \u00a0Our industry is lacking the leadership\u00a0to make the right investments to break away from the legacy outsourcing model<\/span><\/strong><\/p>\n<p>There just seems to be the complete absence of a burning platform to force the <em>change<\/em> so many industry stakeholders need to make, to prepare for the future model. \u00a0While there is still money to be made eking out a living feeding off the scraps of legacy outsourcing deals, many advisors, similarly to many providers, are failing to make the adjustments and investments that will position them to compete for As-a-Service engagements as they increase in demand. While this isn&#8217;t a short term crisis for these firms, my fear is that when the old stuff does peter out, it&#8217;ll be far too late for many advisors (and providers) to make the changes they need to make to survive.<\/p>\n<p>I don&#8217;t believe this is a conscious decision by many advisory firms <em>not<\/em> to make the right investments, it&#8217;s more they simply do not <em>know<\/em> how to find the right talent and leadership to make it happen for them. \u00a0Many know the change is coming, but simply are in denial that they can force through the internal investments that they need to make. \u00a0And many still\u00a0have senior executives\u00a0whose careers got stuck in a 1990&#8217;s timewarp, and simply haven&#8217;t evolved their own knowledge, skills and experience. \u00a0It\u2019s like going to a dentist and not being able to see a digital X-ray of your teeth&#8230; \u00a0would you keep buying services from someone who hasn&#8217;t read a text book, or had some form of new skill development over the last couple of decades?<\/p>\n<p>If I was a betting man, I&#8217;d predict a very different landscape of advisors competing for market leadership in a couple of years at the current rate of legacy-ness and Un-as-a-Service-ness we&#8217;re experiencing today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If I told you that only 13% of sourcing advisors have plans to invest in cognitive computing and 15% in&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,57,78,81,838,84,86,90,91,831,830,97,98,837],"tags":[303],"organization":[],"ppma_author":[19],"class_list":["post-1046","post","type-post","status-publish","format-standard","hentry","category-business-process-outsourcing-bpo","category-digital-transformation","category-hfsresearch-com-homepage","category-it-outsourcing-it-services","category-kpo-analytics","category-mobility","category-outsourcing-advisors","category-robotic-process-automation","category-saas","category-smac-and-big-data","category-sourcing-change","category-talent-in-sourcing","category-the-as-a-service-economy","category-the-industry-speaks","tag-enterprise-irregulars"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - 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