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How deal closure can increase when sourcing and sales teams work together
When collaboration between procurement and sales leads to increase in closed deals, compliance, and mutual respect. Read More
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Has the services industry finally found renewed growth with emerging delivery models?
Have new delivery models started to improve results in Q3 2016? Read More
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My HR Tech (and BPO!) Epiphany
The changing face of HRaaS according to HfS Read More
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Getting Predictive about Predictive Analytics in HCM
Predictive analytics in human capital management continues its slow but inexorable march out of the sizzle phase and into the steak -- or for my vegan friends quinoa -- phase. As this phenomenon is occurring, a few topics are getting considerable air tim Read More
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So, how can you actually get more “As-a-Service”? 5 Key Elements from Procurement Services
Procurement BPO has changed substantially over the last decade. Growing maturity of procurement technology and commodification of significant parts of the procurement value chain has altered the value proposition and composition of procurement BPO. Read More
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NGA Targets Mid-Market Success with the As-a-Service Mindset.
NGA unveils it latest offering of plug and play digital services to the HR mid-market. Read More
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How to Get Started With Design Thinking in Shared Services and Outsourcing
Design Thinking expert Charlotte Bui (SAP) shares perspective on how to understand your customers to impact your business. Read More
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Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint
HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the pack Read More
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The Real World of Internet of Things Services
The state of play for the IoT services sector winter 2017 as discussed in the HfS IoT Services Blueprint Read More